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Switching from EczemaWise?

EczemaWise closes on December 18, 2026. Here’s how to save your family’s history before it’s gone — and an honest look at whether EczemaTrack is a good fit for what comes next.

EczemaTrack is an independent app. It is not affiliated with, endorsed by, or connected to the National Eczema Association or EczemaWise.

EczemaTrack in one line: an iPhone app for parents tracking a baby’s or toddler’s eczema. It’s free right now (pattern insights included), there’s no account, and what you log stays on your iPhone. Not on Android. See it on the App Store

Trying to create an EczemaWise account? New sign-ups ended on April 15, 2026, so there is no way to join now. If you want to start tracking your child’s eczema today, the comparison below is a fair place to start.

First, what’s happening

These are the National Eczema Association’s own answers, from the EczemaWise help page, checked on October 2, 2026:

If your family relied on EczemaWise, that’s a real loss. It was free, it came from a nonprofit many parents trust, and for a lot of families it holds months or years of a child’s skin history. Whatever you switch to — including if it isn’t us — get your data out first.

Do this now

How to get your data back from NEA

NEA’s help page says it will send your tracking data “in the next few weeks” after you ask. The app and the login end on December 18. A request sent now leaves time for the reply to arrive — and time to follow up if it doesn’t. It takes about five minutes.

  1. 1. Open NEA’s support form. It’s the form NEA’s own help page points to for downloading your EczemaWise data: tfaforms.com/4848315.
  2. 2. Fill it in like this. There is no “export” option in the first question, so pick the closest one.
    What do you need help with?
    Data safety/privacy (or General inquiries)
    I am asking as a:
    Patient or Caregiver
    What are you using to access EczemaWise?
    Whichever you use: Apple Phone/iPad, Android, or Computer/Web browser
    The details box
    Paste the message in step 3
    First name, last name, email
    Yours — use an email you check, because that is where the reply goes
  3. 3. Copy this message into the details box. Add the username or email on your EczemaWise account at the end — NEA needs one of them to find your data. NEA hasn’t committed to a file format, so the message asks rather than insists.

    Message to NEA

    Please send me all of my EczemaWise tracking data, as a spreadsheet file if possible. My EczemaWise username/email is:

  4. 4. Note the date you sent it. If nothing has arrived after a few weeks, send the form again and mention your first request — while there is still time before December 18. Keep the EczemaWise app on your phone until NEA’s file has arrived and you’ve checked that it opens.

While you still have the app

These two can’t wait for NEA’s reply. Both come out of the app itself, and the login is switched off on December 18 — NEA says it holds no photos, so there is no other copy to ask for later.

  1. 5. Save your photos to your phone. NEA says it holds no photos — they were stored on your device, so the data NEA sends you won’t include them. Its help page says that if you still have access to the app, you can download the photos from your account. Save any you want to keep before December 18.
  2. 6. Download an Appointment Summary PDF too. This is the health report the app makes for your child’s provider. Start appointment prep and work through Find Focus, Think Big Picture, Review Treatments and Affected Areas to the Summary, then View Summary and Download PDF (if your screens are labelled a little differently, the PDF is at the end of appointment prep). It is a summary made for an appointment, so it is a useful snapshot — not your full history. The request above is what gets you everything.
  3. 7. Keep it all somewhere safe. Even if you never load it into anything, that history is worth having at appointments with your child’s dermatologist or allergist.

the reply takes weeks. the login disappears. send it today.

EczemaWise vs. EczemaTrack, honestly

We make EczemaTrack, so read this knowing we are not neutral. The EczemaWise side of this comparison is drawn from NEA’s own help page and App Store description.

A note on where your data lives, because it would be easy to make it sound like a scandal and it isn’t one. NEA is a research nonprofit and is open about the fact that EczemaWise entries form a research registry; it says the data is de-identified, is never sold commercially, and that you can withdraw at any time. It is a genuine design difference, not a failing: EczemaWise data outlives the app inside an organisation’s database, while the EczemaTrack app collects nothing, so there is nothing anywhere to outlive anything.

What EczemaTrack does differently

A check-in built for tired parents. About two minutes a day: severity and scratch level, an interactive body map with 15 regions front and back, foods and common allergens, creams and medications, baths, pets, places and weather. All of that is free right now, along with a colour-coded calendar, medication reminders and the pattern analysis.

EczemaTrack's log for one day: a moisturizer under Products, a pet interaction and a park visit, with the Food and Medications sections collapsed
one day's log

It looks across days, not just at today. A detergent or cream can show on the skin the next morning rather than the same evening, and a same-day diary can never see that. EczemaTrack checks each factor over the window that fits it: detergents, soaps and creams same-day and the next morning; baths the next morning; foods you have flagged as common allergens same-day and up to two days later. Everything else is checked same-day — we don’t claim a window we haven’t tested.

It stays humble about what it finds. The analysis is ordinary statistics running entirely on your phone, not AI and not a server. Eczema has natural ups and downs that can fake a pattern, so every hunch is tested against chance before you see it, and a factor that usually tags along with another is re-checked with its companion held fixed before it’s reported. What comes out are screening-level leads to raise with your child’s doctor.

Read this first

If you are thinking about cutting a food

The 2023 AAAAI/ACAAI Joint Task Force guideline suggests against elimination diets for atopic dermatitis. It weighs small, uncertain benefits against potentially large harms, up to and including anaphylaxis: keeping a food away from an infant who tests sensitized to it but has not yet eaten it has been linked to a higher risk of developing an immediate, IgE-mediated reaction to that food. Infants are specifically flagged as higher risk. A separate AAAAI work group report describes children with no history of immediate reactions who began reacting immediately after a food was cut — some with anaphylaxis when they ate it again. That is why nobody should start, or end, an elimination diet from a notebook or an app.

If a food shows up in your logs, that is a question for your child’s doctor or allergist — not an instruction. Bring the record; let them decide what to do with it.

Chu DK et al., Ann Allergy Asthma Immunol 2024;132(3):274–312, doi:10.1016/j.anai.2023.11.009 — Joint Task Force atopic dermatitis guideline and its dietary elimination supplement. Singh AM et al., J Allergy Clin Immunol Pract 2022;10(3):697–706, doi:10.1016/j.jaip.2021.12.037 — AAAAI work group report.

What we won’t pretend

If you go somewhere else

Genuinely fine. A spreadsheet you actually keep beats any app you abandon. The only thing we’d push anyone on: send your EczemaWise data request now, save your photos to your phone, and keep that history for your child’s next appointment.

Download on theApp Store

Free to download. No account, no sign-up.

EczemaTrack is a personal tracking tool, not a medical device. It does not diagnose, treat, cure, or predict any condition, and it does not identify allergies. The patterns it shows are correlations in your own logs — early leads to talk through with a qualified healthcare professional.